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united way of massachusetts bay and merrimack valley

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Director, Corporate Relations, Professional Services

POSITION OVERVIEW:

The Director, Corporate Relations, Professional Services is charged with growing and strengthening our relationships with a select group of organizations; Employee Campaign Managers, individual donors, and executive leaders within those organizations, in order to expand United Way presence throughout the organization. These relationships are meant to inspire greater and more consistent involvement with us, and will result in greater generosity of time, influence, and money. Each Director, Corporate Relations is expected to spend the majority of their time in the field meeting and interfacing with key constituents and prospects in order to identify, follow up and close opportunities within each organization. Each Director, Corporate Relations will develop and carry out a plan for their assigned area of responsibility, which includes using all United Way donor acquisition models (workplace campaigns, leadership events, young leaders, community engagement etc.) to leverage resources. The Professional Services Director, Corporate Relations will focus their attention on establishing and building strong donor and corporate relationships within the Professional Services division as well as identify and create new partnerships, assist in driving attendance at all United Way events and other related duties..

KEY RESPONSIBILITIES:

Relationship Management:

What: Develop and execute in a consultative manner a relationship building plan (including prioritization of corporate partners) for your area of responsibility. Included would be the establishment of year round relationships with companies within the Professional Services field to facilitate partnership opportunities. Focus will be on select corporate partners and your role in cultivating, soliciting and stewarding Beacon Leaders and Principals

How: Identify the number of relationships we want to develop and with whom, as well as how often we want to meet face-to-face. These relationships are meant to inspire greater and more consistent involvement with us, and will result in greater advocacy, volunteerism and giving.

Teamwork:

What: Work successfully within the Development Department and other UW departments to coordinate and communicate your support needs/requirements and to maximize time in the field.

How: Engage in weekly team meetings, organization sponsored training and teambuilding events as scheduled and present a professional and positive attitude towards team members and staff. Work with other members of your team (Donor Relations Manager, Specialty Markets, Major Gifts and Development Assistant) to follow appropriate roles and responsibilities, and to fully utilize each team member. You will be evaluated by the overall success of your team.

Communication:

What: A very high level of clear communication is necessary and expected from you.

How: Communicate via voicemail, e-mail and in meetings with Senior Development Management and Corporate Relations Team to report/discuss progress against your consultative relationship management plan. It is critical to capture information from your external appointments onto cultivation reports in a timely manner.

Opportunity Identification:

What: Identify and close opportunities for recruitment of Employee Campaign Managers, Leadership Campaign Managers, Campaign Committee and Solicitation Volunteers, Young Leaders, Loyal Contributors, Leadership Breakfast Committee Volunteers, New Business Development, Event Underwriters and other appropriate partnership opportunities as they arise.

How: Work with Donor Relation Managers, Specialty Market Directors, Major Gift Officers, and New Business Development, across the entire division, to help identify most appropriate individuals and corporate partners to pursue.

Personal Development:

What: Create and implement a personal plan for development that focuses on improving UW product knowledge and consultative sales skills.

How: Attend all training sessions as scheduled.

REQUIREMENTS:

  • Bachelor’s Degree and/or 3-5 years of equivalent years of consultative sales experience in either the private sector or non-profit setting.
  • Focused sales/marketing experience with applied emphasis on customer relationship building, applied consultative sales skills, demonstrated success with effective listening skills.
  • Strong customer service skills.
  • Effective oral and written communication skills with an ability to relate with a diverse group of individuals or organizations in an effective manner.
  • Demonstrated ability to manage and prioritize multiple tasks simultaneously.
  • Proficiency in Microsoft Office
  • High-energy individual who takes initiative with a positive outlook who can manage ambiguity and change.
  • Thirst for knowledge, desire for constant learning
  • Manage expectations of internal team members effectively and a strong desire and aptitude to be part of a team environment.
  • Demonstrated ability to gain consensus and to tie United Way benefits to partner needs.
  • Strong Character
  • Sense of humor and an ability to have fun.
  • Commitment to excellence and to the mission of United Way

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